This means our systems, process and company ethos and the commitment towards quality from the whole Gibson Lamb team has been independently assessed and found to follow, or exceed, industry best practice.
Our assessor made the following comments: –
Gibson Lamb have been providing financial advice for over 40 years. They are very proud to be seen as a small family owned business, delivering outstanding service to their clients and leading innovation through early adopting of technology. Heritage is very important.
The client and providing an outstanding service to clients sit at the core of the business and you really can feel that they care about people.
They have done an amazing job integrating technology and developing systems to allow them to deliver on time and keep commitments. Dave stressed that his guiding principles are not to take more than they can cope with and never overpromise and underdeliver.
If I were to make a list of outstanding elements of the business they would be: 1. Heritage and reputation 2. Strong sense of purpose 3. Technology integration
With their current awareness of the business potential and core operational elements having been put in place, Gibson Lamb’s future looks bright indeed.